Frequently Asked Questions

Please submit all personalized request via our custom work order form by visiting thebutterflymuse.com/WorkOrder. Note: graphic artwork must be uploaded in the correct format to be transferred properly.

T-shirts, Coffee mugs, Cosmetic bags, Tote bags, and Journals. Please feel free to contact us about any other items that may not be listed such as hats, towels, keychains, & more. Send a chat message or email cam@thebutterflymuse.com

Sizes Sm-XL are offered. If a larger size is needed, please send a chat message or email cam@thebutterflymuse.com (cam@thebutterflymuse.com)for special requests. *May require an additional fee.

The Butterfly Muse does not offer returns, exchanges, or refunds as part of our policy. We encourage customers to review product details carefully before making a purchase to ensure satisfaction. However, if you receive an item that is damaged during shipping or if there is an error such as an incorrect size or color, please contact us immediately. You can reach out by sending a chat message through our website or email us directly at cam@thebutterflymuse.com. We are committed to addressing such issues promptly to maintain your confidence and happiness with our products.

Please email cam@thebutterflymuse.com (cam@thebutterflymuse.com)for bulk or large orders inquiries.

Yes. I would love to help bring your vision to life. Email cam@thebutterflymuse.com

If it's an order directly from the shop, you will receive it within 7-14 business days. Custom and bulk orders will depend on the request. Any additional questions or concerns email cam@thebutterflymuse.com (cam@thebutterflymuse.com) If books are low in stock, additional shipping time is needed to reorder books from the publisher. If there will be a delay, you will receive an email notification.